Inbound and outbound phone support, chat, ticket and email support.
BACK OFFICE SUPPORT
Data entry, transcription, CRM updating.
Inbound and outbound phone sales support, order taking, partial form fill follow up.
Debtor contact, payment plans, payment collection.
Title loan initiation, potential customer contact, application review.
Financing negotiation, title loan underwriting, regulation compliance.
Application processing, progress tracking, customer follow up, paperwork fulfillment.
Compliance services for voice, chat, email.
MAIL ROOM SERVICES
Mail received, sorting, scanning. Cross border courier services.
CALL SCREENING & TRANSFER SERVICES
Inbound call screening, verification and last leg transfer services.
MERCHANT ACCOUNT MID MANAGEMENT SERVICES
Account management, MID control, Chargeback management. Refund processing.
SOCIAL MEDIA SUPPORT
Answer and engage your clients questions and concerns on all social media channels.
Availability of services in English and in Spanish.
Highly motivated and skilled agents dedicated to your success.
Flexible and scalable services for rapid growth and special projects.
Utilization of cutting-edge technologies, framework and software to aid in seamless service.