Professional Services
With our extensive knowledge in customer care services and outsourcing we are uniquely positioned to provide support for your business.

CUSTOMER SERVICE
Inbound and outbound phone support, chat, ticket and email support.

SOFT COLLECTIONS
Debtor contact, payment plans, payment collection.

SALES SUPPORT
Application processing, progress tracking, customer follow up, paperwork fulfillment.

LOAN ORIGINATIONS
Title loan initiation, potential customer contact, application review.
Elevate your customer service experience
Get represented by a team that has years of experience in the most competitive industries.
- We offer tailored services at affordable prices that will help your business grow.
- Hablas español? Our team does! 60% of consumers prefer to be assisted in their native language.
- Dedicated support team to manage your campaign.
OUR COMPANY
Baja Call Center was founded on the belief that our success comes with our clients’ success. We are a contact center partner that helps companies elevate their customer service and provide an outstanding customer experience.
OUR EXPERTISE
We are experts in recruiting, training, managing and reporting, and our team can provide the support you need to grow and succeed.

Affordable
Cost effective and reliable services that are on par with US based call centers at a fraction of the cost.

Accountable
Motivated bilingual agents and management that are dedicated to their jobs and the success of our clients.

Dependable
Utilization of cutting edge technologies, Infrastructure and software to aid in seamless service for our clients to ensure near 100% uptime.

Trustworthy
Daily monitoring and evaluations of our personnel and systems to ensure compliance, integrity and modes of improvement.
